Customer Agreements
When you subscribe to Sovarium, you sign an Order Form. It incorporates the two agreements below, naming the version of each that applies. Every version is published at its own address and never changed, so the text there is always the text your Order Form refers to.
A new version applies to you only once both parties sign an Order Form that references it, apart from changes the Agreement expressly allows (Master Subscription Agreement, clause 24.2).
Master Subscription Agreement
The terms on which Sovarium provides its platform and services to customers, with the Acceptable Use Policy and the SLA and Support Schedule.
Data Processing Agreement
How Sovarium processes personal data on behalf of its customers, with the details of processing, security measures and sub-processors.